Terms of Enchantment

Last Updated: 27/01/2024


Introduction

These Terms and Conditions govern the sale of products by Lightbody Jewellery to you. By ordering products from Lightbody Jewellery, you agree to be bound by these Terms and Conditions.

Product Descriptions and Imagery

Every effort is made to ensure that the product images and descriptions on our website and marketing materials accurately represent our products. However, due to the digital representation and handmade nature of our items, slight variations may occur.

Pricing and Payment

All prices are stated in New Zealand Dollars and are inclusive of GST where applicable. We reserve the right to change prices without notice. We accept various payment methods as specified on our website. Payment processing and security procedures are outlined on our website.

Order Process and Custom Orders

Orders can be placed through our website or as specified. Custom jewellery orders require a consultation process, and the pricing may vary from standard items. Confirmation of custom orders will be sent upon final agreement of design and price.

Shipping and Delivery

We ship to various locations as specified on our website. Shipping costs and estimated delivery times will be provided at the time of order. Lightbody Jewellery is not responsible for lost or damaged items during transit.

Returns, Refunds, and Cancellations

We accept returns under certain conditions, primarily for faulty products, as detailed in our return policy. Custom pieces may have specific terms regarding cancellations and refunds. Details on initiating a return and applicable timeframes are available on our website.

Warranty and Repairs

Our products come with a warranty, covering specific defects in materials and workmanship. This does not cover damages caused by misuse or normal wear and tear.

Liability Limitation

Lightbody Jewellery's liability for any damage caused by our products is limited to the maximum extent permitted by New Zealand law.

Intellectual Property

All designs, images, and content associated with Lightbody Jewellery are the intellectual property of the company and protected by law.

Privacy Policy

Refer to our Privacy Policy on our website for details on data collection, usage, and protection.

Amendments to Terms and Conditions

Lightbody Jewellery reserves the right to modify these Terms and Conditions at any time.

Governing Law

These Terms and Conditions are governed by New Zealand law. Any disputes will be subject to the jurisdiction of New Zealand courts.

Contact Information

For any inquiries or customer service issues, please contact us at:

 

Email: Lightbodyjewellery@gmail.com

Business Address: Albany, Auckland